
This past week we were near a Babies R Us, so DH ran in and bought a new one with a gift card. It cost $32.xx after tax. I was shocked because our old one was $19.99 when it was new, but this new one was specifically for cloth wipes, yada, yada, yada.

So, I got up some courage and emailed the company just for kicks. I told them how much we loved the wipes warmer, but that it had died. I told them I didn't have the box anymore and I didn't have a receipt because it had been a shower gift. To make a long story short, they requested photos of the wipes warmer and told me they'd be happy to replace mine!!! I nearly fell out!
I emailed the requested photos on Friday afternoon, and guess what showed up at my door this morning via Fed-Ex???? You guessed it! A brand-spanking new wipes warmer, just like my old one! I couldn't be happier!
So, I just want to say, if you are considering buying a wipes warmer or other baby product, and Prince Lionheart is one of the brands you're considering, do not hesitate to buy it! They have great products and absolutely amazing customer service!!! I can't say enough about them! And in this day and age, what they offer is truly rare! You will not find many companies that stand behind their product and respect their customers as much as Prince Lionheart!
Prince Lionheart ROCKS!!!
(And, on a thrifty note, I just saved us $32.xx because now we can return the unused wipes warmer we just bought! Yay!)